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Refund & Cancellation Policy
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Refund & Cancellation Policy
Cancellation is generally possible before processing or shipment. After shipment, requests may be handled under return eligibility rules.
When Refunds May Apply
- Eligible pre-shipment cancellation
- Wrong item delivered
- Verified delivery damage
- Verified qualifying product issue
Important Notes
Return eligibility depends on product nature. Certain consumable, perishable, opened, or hygiene-sensitive items may not be returnable.
For support, share order number, issue details, and photos/video where relevant.